When making a complaint it is be essential that you have the licence number of the vehicle and the name of the driver if possible in order that the complaint can be investigated. Enforcement is a matter for the Gardaí. Complaints about taxis, hackneys and limousines, including those of overcharging, in taxis, should be made to the Gardaí. The Carriage office in Dublin Castle handles complaints relating to Dublin taxis only. Complaints can be made to any Garda station, or to the relevant Garda PSV officer on a local or regional basis.

Complaints Section, Garda Carriage Office
Dublin Castle, Dublin 2. Tel: 01 - 666 9864


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